Frequently asked questions
Member price, prescription price, first month and ongoing rates, renewals, cancellation, and what happens if treatment is not prescribed.
Pricing and terms
The member price is clinician review and ongoing care through the portal. The prescription price is the medication and supplies the pharmacy ships, if prescribed.
There is no annual lock. Your commitment is the current period you selected. After that, you renew only if you have not cancelled.
If prescribed, this supply includes your plan, syringes or pen supplies as indicated, alcohol pads, shipping, clinician review, and ongoing care through the portal.
Care and quality
Compounded medications are not FDA approved. They are prepared by state licensed compounding pharmacies subject to regulatory oversight. Available if prescribed after clinical review.